Is Wi-Fi available?
Yes, Wi-Fi connection is free and available in all rooms.
Is there an elevator?
Yes, there is an elevator that provides convenient access to all rooms.
Are pets allowed?
Yes, pets are allowed upon request, with a supplement.
Is breakfast service available?
Breakfast is available on request from 7:00 AM to 10:30 AM.
What is the property's opening period?
We are open all year round.
What is the check-in time?
Check-in is available from 3:00 PM to 8:00 PM.
What is the check-out time?
The room must be vacated by 11:00 AM.
Can I request a late check-out?
Yes, late check-out can be requested subject to availability, with a supplement.
Can I arrive at the property before the scheduled check-in time?
Yes, please let us know when booking or the day before your arrival. We will be happy to store your luggage free of charge until your check-in time.
Where can I park my car?
Our property can be reached by car to drop off luggage, but we do not have a parking lot. If needed, we can recommend partner parking facilities.
Can I leave my luggage in storage after check-out?
Of course. We offer free luggage storage after check-out to all our guests.
Is there a reception at AQA Palace?
If your arrival is expected late at night, you can access your accommodation using the access code provided to you by email or smartphone a few days before your arrival.
What amenities are available in the rooms?
All rooms include air conditioning and heating, Wi-Fi, Smart TV, minibar, Nespresso coffee machine, kettle, courtesy set, hair dryer, safe, iron and ironing board (on request), and crib (on request).
Are cribs and cots available for children?
Yes, they are available upon request and subject to availability.
How often is housekeeping done?
Rooms are tidied daily.
Do you have rooms accessible for guests with disabilities?
No, unfortunately our property is not equipped to accommodate guests with disabilities.
Do you have smoking rooms?
No, smoking rooms are not available.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Maestro/JCB/Amex), debit cards, as well as cash and advance bank transfers.
What happens if I cancel my reservation beyond the allowed deadline?
In this case, the full amount of the stay will be charged.
What is the amount of the city tax?
The city tax is €6.00 per person per night (children under 12 are exempt). It must be paid at check-in.
AQA Palace offers its guests a refined stay in the heart of Florence; it is located inside an ancient palace dating back to the 1200s, adjacent to the Bargello National Museum, home to one of the most remarkable collections of Renaissance statues in the world, featuring works by Michelangelo, Donatello, Cellini, Giambologna, and others. AQA Palace is just a few steps from Piazza della Signoria and Ponte Vecchio, as well as the charming Piazza Santa Croce. Refined and recently renovated, the Apartments and Suites are soundproofed, equipped with air conditioning, free Wi-Fi, flat-screen satellite TV, and private bathroom with shower or tub. A short distance from AQA Palace you'll find many restaurants, cafés, and shops, and this area of Florence is one of travelers' favorites for soaking up the true Florentine atmosphere and strolling to discover the main attractions as well as the lesser-known and charming corners of this magical city.
From Santa Maria Novella train station:
Taxi: we recommend a taxi transfer, about 10 minutes.
On foot (20 minutes): exit the terminal and follow signs for the Bargello National Museum, located opposite AQA Palace. More detailed directions will be provided at the time of booking.
From the Airport:
Taxi: we recommend a taxi transfer, lasting 20-30 minutes.
Alternative: Tramline T2 to the terminus at Piazza Unità d'Italia (20 minutes), then continue by taxi or on foot as indicated above.
By car:
Please contact us if arriving by car. Our team will assist you with directions, where to park, and how to access the Limited Traffic Zone.
Where to stay in Florence in a central location?
AQA Palace is an ideal choice for those wishing to stay in the historic center, close to the main attractions.
